Ecommerce services
Ecommerce that works with the rest of your business. We specialise in system integrations.
We design, build and support ecommerce websites for UK businesses, and connect them to the systems you already run. Orders, prices and stock stay right everywhere, and nobody keys anything in twice.
- Building ecommerce since 2013
- One team for the store and the integrations
- Support from the people who built it
- 1Your websiteOrder placed at the customer's account price09:41
- 2ERPSales order created, with nothing keyed in09:41
- 3StockStock updated on the website and in the shop09:41
- 4WarehousePick list sent to the warehouse09:42
- 5CourierLabel printed and tracking sent to the customer11:20
- 6AccountsInvoice posted to the ledger11:20
What we connect. System integrations are our specialism.
Every order touches stock, accounts, the warehouse and a courier. We connect those systems to your store, whatever you run today, so each one stays up to date on its own.
ERP
Orders go in, and stock, prices and customer accounts come back.
Stock and warehouse
Live availability across every location, with orders sent to the right one to pick.
Accounts
Invoices, payments and credit notes posted to your ledger without rekeying.
Tills and EPOS
One stock figure for the shop floor and the website, and one view of each customer.
Product information
Descriptions, specifications and images kept in one place and published to the store.
CRM and email
Customers and order history where your sales and marketing teams can use them.
Couriers
Labels, collections and tracking updates, with the right service chosen for each order.
Payments
Card payments, trade credit and finance, with refunds and settlements that reconcile.
Marketplaces
Listings, stock and orders from the marketplaces you sell on, run alongside your website.
How we connect them. Built for the awkward orders, not just the easy ones.
- 01
Agree who owns what
We work out which system has the final say on each piece of data, so prices, stock and customers have one source and nothing gets overwritten.
- 02
Work with what you have
A modern API, scheduled files or an older system with only an export: we connect to what's there rather than asking you to replace it.
- 03
Test with awkward orders
Part refunds, split deliveries and special terms all go through both systems before launch, not just a clean sale.
- 04
Keep watching after launch
Anything that fails to sync is retried and flagged, so a problem gets fixed before it turns into a missing order.
The rest of the store. Design, build and support, from one team.
Ecommerce websites
Stores designed and built around your products and customers, not a template.
B2B and trade ordering
Customer logins, account pricing, credit terms and quick reorder for trade buyers.
Complex catalogues
Large ranges, configurable products and technical specifications that stay easy to search.
Replatforming
Moving from your old store with products, customers and orders carried across, and redirects to protect your search rankings.
Speed and search
Fast pages and a clean structure, so customers and search engines can find what you sell.
Support and hosting
Hosting, updates and fixes from the people who built it.
We make the systems too. So we know both ends of every connection.
Vitara Commerce has built ecommerce for UK businesses since 2013. We also make our own ERP and trade ordering software, so we know what a back-office system needs from a store, and what a store needs back.